Privacy policy

Last updated 15.06.2022

1. About this document
Venn is a mobile application developedand operated by the Norwegian company Friendr AS, with address O. J. Brochsgate18, 5006 Bergen, Norway. Organisation number 917426317. All references to “we”,“us” and “our” in the following refer to Friendr AS.  

This document contains information on how we process your personal data when you register your user account/personal profile and use Venn. Unless stated otherwise, Friendr AS is the data controller, and our contact information is provided at the bottom of this document.

2. The information we collect and process
2.1 Information that you provide us with
In order to provide you with access to and use of Venn, we collect and process your personal data. To contact you and send one-time passwords, we require a valid phone number. For security reasons, we log your IP address and usage pattern. We will also use the telephone number you have provided to respond to any inquiries you have made to us, to convey information to you and to contact you if needed. We will also use your telephone number for the purposes that you have agreed to through ticking of service alert types when you register or administer your account.

We also process other types of personal data, depending on how you use Venn and what information you choose to provide when using it. In your profile you must upload a profile picture, your name, age and gender. You also need to select minimum one activity you are interested in. You can optionally choose to enter your nationality, occupation, workplace, school, city, interests, civil status, activities you are looking for and other descriptive texts, position on map and images which becomes visible to other Venn users. Our legal basis for the processing is to perform the agreement of giving you access to Venn.

You may also choose to provide information that reveals your racial or ethnic origin, religious beliefs and other sensitive personal information, which is so called special categories of personal data. There is no requirement to provide such information, and by doing so you recognise that the information will be visible to other users of Venn. Our legal basis for processing such information is your consent.

2. Data collected when you use Venn

Technical information about your device and your Internet connection
We use server logs and other tools to record information about your device, the connection to our services, and the use of multiple devices across. This information may contain operating system information, browser version, IP addresses, cookies, screen size, device ID, device model, language code, and various unique identifiers. Our legal basis for the processing is our legitimate interest in providing a good service to our users and we use this information to enhance your user experience. If you have consented to it, we may also use this information for marketing purposes.

Information about the use of your account and services; user behaviour
We can register when you log in or out of your account and any purchase of services through your account, and store information about your visits and your behaviour when using the services. The user behaviour information includes your clicks, how you scroll and how you navigate in the app.  Our legal basis for the processing is our legitimate interest in providing a good service to our users and we use this information to enhance your user experience and connect the users.

Location Information
If you have accepted location services on your phone or device, the app will regularly collect detailed information about your geographic location. The GPS location will be used to provide you with information about other users in your area. When your location is displayed to other users, it is based on the location you choose to show in your profile settings. If you have not enabled GPS location sharing, we can calculate an approximate geographic location based on the IP address you use. We use this information to enhance your user experience and connect the users. Our legal basis for the processing is our legitimate interest in providing a good service to our users.

If you have consented to it, location information can also be used to enable us to provide you with content and marketing relevant to you based on your geographical location. The information can be used to develop new products and services to provide you with custom content, such as advertising that is relevant to you.

If you no longer want the app to be able to collect detailed location information, you can disable location services on your phone or device. In such cases, we will only calculate an approximate geographic location based on the IP address. Please note that you will not be able to enjoy the full functionality of our services if you disable GPS location sharing.

Cookies and other technologies that store data locally on your device
On our website we use cookies and other technologies to recognize and learn about you as a user. For example, local storage is used, so you do not have to log in every time you use the app. Our legal basis for the processing is our legitimate interest in providing a good service to our users. Learn more about how we use cookies here.

3. Security
We have implemented appropriate technical and organisational measures ensuring that personal data is processed in a level of security appropriate to the risk, e.g. ensuring confidentiality, availability and integrity of the personal data.

4.1 Recipients of the personal data and the use of subcontractors
We do not disclose and/or share your personal data to third parties except where it is necessary for fulfilling our legal obligations.

For some administrative purposes we use subcontractors (processors). We have secured that the processing is in accordance with the requirements of GDPR by entering into data processing agreements with the data processor. The data processing agreements also ensure that the personal data is not used for any other purpose.

We do not process personal data outside the EU/EEA.

5. Your rights as a data subject
As a data subject, you may require
• access to,
• correction of and/or
• deletion of your personal data.
• data portability

If legitimate interest is the legal basis for the processing of your personal data, you may protest against the processing by contacting us.

If consent is the legal basis for processing of your personal data, you may at any time withdraw your consent by contacting us.

You are entitled to complain to the Norwegian Data Protection Authority or your national supervisory authority about how we process personal data. They can be accessed at this link:

6. Storage time
Storing of personal data will take place as long as it is necessary for the purpose of the processing. We will not store your personal data beyond this, unless there is another legal basis for the processing. Please note that if your profile is deleted, due to your violation of our Terms and Conditions, we may store your personal data, such as telephone number and email, for up to a year, in order to block new sign ups from you.

When your personal information is no longer relevant to the purposes for which they have been collected, we will delete or anonymize them, including any logs or other backup information.

You can choose to delete your profile under “Settings” in the app at any time.

7. Contact information of the data controller
Friendr AS is the data controller for the personal data collected and processed through Venn.

If you want to exercise your rights as a data subject, or if you have any questions or concerns regarding this privacy statements, please contact us at or at:

Friendr AS
O.J. Brochs gate 18
5006 Bergen